Return & Refund Policy

Last updated: August 13, 2026

If you have a problem with your order, please contact customer service at 1-855-277-0614 within 30 days of delivery. If you never received your delivery, or if your product was damaged when delivered to you or is materially different from its listing, or if you are missing parts or items, we may, at our discretion, repair or replace the product, supply any missing parts or items, or issue you a refund.

If we issue a refund, the amount will be equal to the purchase price of the product plus sales tax and delivery. If you changed your mind about the product (buyer's remorse, customer preference, or scheduling reasons), you will be responsible for return shipping and any restocking fee listed on the product-detail page, which will be deducted from the refund amount.

You are responsible for returning the merchandise in the condition in which it was delivered. Items delivered via UPS must be returned via UPS at the customer's expense. Once the merchandise has been returned to us, refunds may take up to 10 business days to process. If you have a warranty claim or a problem with your product more than 30 days after delivery, please visit our warranty page.

Related documents

  • Warranty — How product warranties work and how to make a claim.